Privacy Policy

This Privacy Policy describes how Well Roots ("we", "us", "our") collects, uses and discloses your personal information when you visit or make a purchase from this store.

Information We Collect

When you visit the site, we automatically collect certain information about your device, including your browser, IP address and time zone. When you make a purchase, we collect your name, billing and shipping address, email address, and phone number. We do not directly store your full payment card details — these are processed securely by our payment provider.

How We Use Your Information

• To process and fulfill your orders, including shipping and customer service
• To communicate with you about your order or respond to inquiries
• To screen orders for potential risk or fraud
• To improve and optimize our store

Sharing Your Information

We share your information with third parties who help us operate our store, such as our payment processor, shipping carriers, and our e-commerce platform provider (Shopify). We do not sell your personal information to third parties.

Data Retention

We retain your order information for as long as necessary to fulfill the order and for our legitimate business and legal purposes, such as tax and accounting requirements.

Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us using our Contact page.

This is a general baseline policy and not a substitute for legal advice.